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Customer Questions & Answers for
Compacted - By: Jasper

Compacted - By: Jasper
Customer Questions & Answers:
3 Questions
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7 Answers
Overall Rating:
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Questions & Answers for Compacted - By: Jasper

Question

Can you attach hangers so that this art can be hung horizontally or vertically? Then can you attach the wire to hang horizontally?

If you can when do I request this?
Gender: Female
asked 1 year, 4 months ago
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Jacksonville
FL
on Compacted - By: Jasper
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2 answers
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answer 1
I asked it to be hung horizontally, but it came vertically as pictured. I think it's shown best vertically once I received it.
answered 1 year, 2 months ago
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dymples7
Austin, TX
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answer 2
Hi -
Thanks for shopping for your artwork on Gallery Direct. Yes, we can rotate the hanging system for you. Please indicate in the notes which direction you would like the image rotated. You can indicate this as: 90 degrees clockwise or counter clockwise. You can also give us a call and we can add this request to your order. 1 800 455 3211
Thanks,
Joie
Age: 35-44
Gender: Female
answered 1 year, 4 months ago
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CustomerService
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Question

How will this product be protected during shipping?

asked 2 years, 8 months ago
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Ditto
on Compacted - By: Jasper
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3 answers
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answer 1
It arrived in a big fedex box. All sides were protected. It was wrapped in plastic.
answered 1 year, 2 months ago
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dymples7
Austin, TX
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answer 2
Our artwork is meticulously packaged with plenty of protection...layers of bubble wrap and bracer bars hold the artwork in place inside a FedEx certified box. In the unlikely event your piece of art is damaged during shipping, we send a free replacement right away.

Just read any number of the reviews we've received. Most of them mention how impressed they were with the quality of the packaging.

Thanks for the question!
answered 2 years, 8 months ago
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CustomerSupport
Austin, TX
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answer 3
My painting arrived in a big box that had packing. The canvas was also wrapped with another packaging layer. The canvas arrived completely undamaged.
answered 2 years, 8 months ago
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Eric
Washington, DC
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Question

How would this print look on a mirror?

I like the idea of a mirror but I'm wondering, with a print like this, will any "mirror" be viewable?
asked 2 years, 8 months ago
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Beth
on Compacted - By: Jasper
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answer 1
Too busy.
answered 1 year, 2 months ago
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dymples7
Austin, TX
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answer 2
The mirror will not show through the printed image. But there will be a 2 inch border of mirror around the image (between the image and the frame).

Thanks for the question! Let us know if you need anything else.
answered 2 years, 8 months ago
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CustomerSupport
Austin, TX
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